What Are Oracle AI Agents for Fusion Applications?
Oracle AI Agents are autonomous, multi-step assistants embedded directly into Oracle Fusion Cloud Applications. Unlike predictive AI that forecasts or generative AI that drafts text, these agents execute workflows — querying data, applying business rules, interacting conversationally, and completing transactions.
Key Distinction:
Predictive AI gives you a number. Generative AI writes content. An AI Agent performs a job across multiple steps.
For example, the Payables Agent ingests invoices, extracts and normalizes data, matches purchase orders, builds accounting distributions, runs tax checks, flags risk, and routes approvals — tasks that previously required multiple manual touchpoints.
How Oracle AI Agents Actually Work Under the Hood
Oracle AI agents run on Oracle Cloud Infrastructure (OCI) Generative AI services within Oracle’s security boundary. Data remains inside OCI, which is critical for regulated industries.
The Stack
Agents leverage OCI-hosted LLMs, including Cohere and Llama models. They are orchestrated through Oracle AI Agent Studio.
What You Can Do in Agent Studio
- Browse and activate pre-built agent templates
- Modify agent behavior (adjust prompts, restrict data access, change approval flows)
- Build entirely new agents from scratch
- Set up agent teams collaborating across workflows
- Monitor agent performance through built-in observability dashboards
What Embedded Really Means
Agents live inside the Fusion UI. The Ledger Agent appears in the General Ledger workspace. The Career Coach appears inside recruiting. No separate interface required.
The Full List of Oracle AI Agents by Business Function
ERP and Finance Agents
Finance agents are the most mature.
| Agent | What It Does | Practical Assessment |
|---|---|---|
| Payables Agent | End-to-end invoice processing | Reduces AP touchpoints; still needs human review for edge cases |
| Ledger Agent | GL monitoring and journal creation | Context-aware variance insights; strong close support |
| Planning Agent | Trend analysis and simulations | Dependent on clean EPM data |
| Payments Agent | Cash optimization and payment execution | Best for automated payment environments |
| Expense Policy Agent | Answers policy questions | High adoption reduces finance emails |
| Access Request Assistant | Role access and SoD analysis | Strong for audit-heavy orgs |
HCM and HR Agents
| Agent | What It Does | Practical Assessment |
|---|---|---|
| Career Coach | Role recommendations and prep | Depends on strong job descriptions |
| Team Sync Advisor | Weekly digest generation | Culture-dependent adoption |
| Talent Advisor | Manager insights | Best for large teams |
| Benefits Plan Advisor | Explains coverage options | Major help during enrollment season |
| Payslip Analyst | Explains deductions | Reduces HR ticket volume |
Supply Chain and Manufacturing Agents
| Agent | What It Does | Practical Assessment |
|---|---|---|
| Quote to Purchase Requisition Agent | Captures supplier quotes | Useful if quote formats are standardized |
| Fulfillment Processing Assistant | Handles urgent shipping tasks | Strong for expedited orders |
| Sales Order Assistant | Creates and schedules orders | Reduces screen navigation for reps |
Oracle AI Agent Studio: Build, Customize, Deploy
Agent Studio allows activation of pre-built agents, customization, custom builds, and multi-agent orchestration.
Core Capabilities
- Activate pre-built templates
- Modify prompts and approval logic
- Create custom agents for unique workflows
- Assemble cross-module agent teams
- Monitor observability and performance metrics
Oracle AI Agents vs. Salesforce, SAP, and Microsoft
| Criteria | Oracle | Salesforce | SAP | Microsoft |
|---|---|---|---|---|
| Pre-built Agents | 100+ | 10+ | ~20 | Limited standalone |
| Strength | ERP & Finance depth | Sales & Service | Finance (S/4HANA) | Office integration |
How to Enable Oracle AI Agents: A Practical Walkthrough
Prerequisites
- Confirm Fusion Release (25A minimum)
- Verify OCI GenAI service access
- Audit role-based access control
- Enable required profile options
- Assign agent privileges
Enablement Steps
- Navigate to AI Agents page
- Activate selected agents
- Configure settings and approvals
- Test with the pilot group
- Roll out department-wide
What’s the Real ROI?
Observed outcomes included increased straight-through invoice processing, reduced HR ticket volume, and improved anomaly detection during close cycles. ROI is strongest in finance and HR, where processes are structured, and data quality is strong.
What’s Frustrating, and What’s Missing
Documentation is limited. Data quality directly impacts agent performance. Custom development requires technical-functional expertise. Multi-agent orchestration is still maturing. Marketplace templates remain limited.
The Bottom Line
Oracle AI agents inside Fusion Applications deliver meaningful automation in finance and HR today. SCM and CX agents are earlier in maturity. Start with a small pilot, measure real outcomes, and expand intentionally. These agents accelerate structured processes — they do not replace sound data governance or human judgment.
Frequently Asked Questions
What are Oracle AI agents for Fusion Applications?
Oracle AI agents are multi-step, autonomous assistants embedded directly inside Oracle Fusion Cloud Applications. They can perform complex tasks — like end-to-end invoice processing or natural-language GL monitoring — by chaining together data queries, business rules, user interactions, and transaction execution within Fusion workflows.
Are Oracle AI agents free? What do they cost?
Pre-built AI agents that ship with Oracle Fusion Cloud Applications are included at no additional license cost. However, custom agents built in Agent Studio, high-volume processing workloads, and certain marketplace partner agents may involve OCI consumption charges. Review your specific usage with Oracle to understand the total cost.
How many Oracle AI agents are there?
As of early 2026, Oracle has shipped over 100 pre-built AI agents spanning ERP/Finance, HCM/HR, Supply Chain & Manufacturing, and Customer Experience (Sales, Service, Marketing). The count increases with each quarterly Fusion Cloud release.
What is Oracle AI Agent Studio?
Oracle AI Agent Studio is the platform within Fusion Cloud for activating, customizing, building, and monitoring AI agents. It lets you modify pre-built agent templates, create new agents from scratch, assemble multi-agent teams, and track agent performance through built-in observability tools. It launched in March 2025.
What LLMs power Oracle AI agents?
Oracle AI agents run on the OCI Generative AI Service, which includes Cohere models and Meta’s Llama, hosted within Oracle’s cloud infrastructure. Your Fusion data stays within the OCI security boundary and is not sent to third-party LLM providers.
How do Oracle AI agents compare to Salesforce Agentforce?
Oracle has deeper coverage in ERP, finance, and HCM — areas where Salesforce doesn’t operate. Salesforce Agentforce is stronger for sales and service automation and has a more mature custom agent-building experience. Oracle’s agents are included at no additional license cost; Salesforce charges per conversation. The right choice depends on which business functions you’re prioritizing.
How do I enable Oracle AI agents in my Fusion environment?
Set the ORA_HCM_VBCS_PWA_ENABLED profile option to Yes, assign the required duty roles and privileges, then navigate to the AI Agents page in your Fusion instance. Specific prerequisites vary by agent and module — check the Oracle Fusion AI documentation for detailed enablement steps.
Can I build custom AI agents in Oracle Fusion?
Yes. Oracle AI Agent Studio allows you to build custom agents that connect to Fusion data sources, execute actions within Fusion workflows, and interact with users conversationally. You can also modify the pre-built agent templates to match your specific business processes.
What is the Oracle AI Agent Marketplace?
The AI Agent Marketplace is a catalog of pre-built agent templates created by Oracle-certified partners (including Accenture, Deloitte, IBM, KPMG, and others). Each template goes through a 21-point validation process and is supported by Oracle’s Fusion Applications support team.
Which Oracle AI agents should I enable first?
Start with agents that have the clearest, most measurable impact on high-volume processes. For most organizations, that means the Payables Agent (AP), the Expense Policy Agent (employee self-service), and the Payslip Analyst (HR shared services). These have the fastest time-to-value and the simplest enablement requirements.
Do Oracle AI agents work outside of Oracle Fusion?
No. Oracle AI agents for Fusion Applications are embedded within the Fusion Cloud UI and operate on Fusion data. They don’t extend to third-party applications, spreadsheets, or other tools outside the Fusion environment.
How do I measure Oracle AI agent performance?
Agent Studio includes a built-in observability and evaluation framework that tracks agent response quality, task completion rates, error rates, and usage patterns. Oracle provides reporting and tracing tools to monitor agent behavior and identify areas for improvement.
