NetSuite Managed Services (MSP)
End-to-end NetSuite managed Services including integrations, maintenance, enhancements, and proactive support.
Smarter, Reliable, and Performance- Driven NetSuite Managed Services
Your NetSuite shouldn’t just “run.” It should actively support growth, efficiency, and smarter decision-making. Our NetSuite Managed Services combine strategic planning and consulting with hands-on technical expertise to keep your ERP environment reliable, efficient, and secure.
We work as an extension of your team, delivering performance monitoring and optimization, continuous enhancements, and proactive issue prevention so your system stays fast, stable, and aligned to business priorities. Along with expert integration management and oversight, we handle complex environments, third-party applications, and data flows to ensure everything works together smoothly.
From custom development, integration, and administrative support to day-to-day system management, our certified NetSuite professionals help you evolve, scale, and get real value from your ERP investment — without the disruption, uncertainty, or firefighting.
If your business is growing, your NetSuite should grow smarter with it. We make that happen.
What Our NetSuite Managed Services Include
EPIQ ranks among the leading NetSuite partner, delivering ERP implementations, third-party integrations, system customizations, and reliable ongoing support — all designed to help your business scale without complexity.
Functional Support and Administration
System Enhancements and Optimization
Customization, Integration and Development Support
Release Management and Updates
Security, Compliance and Governance
Training and Adoption Support
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Our NetSuite Managed Services Plans
Not every business needs the same level of support. Choose what fits your operating model.
How Our Managed Services Engagement Works
Step 1 – Assess Your Environment
We review your current NetSuite setup, challenges, and roadmap.
Step 2 – Build the Right Support Plan
Align support level with your business growth needs.
Step 3 – Set Up Governance & Onboarding
Clear SLAs, issue handling model, documentation, and access setup.
Step 4 – Continuous Support + Ongoing Optimization
We support, stabilize, optimize, and evolve NetSuite with you.
Why Choose EPIQ for NetSuite Managed Services?
Expertise Across Functions and Technology
Deep functional and technical NetSuite expertise ensures your ERP operates at peak performance, from workflows and reporting to integrations and customizations.
A Team That Understands Your Business
Our dedicated specialists learn your processes and priorities, providing tailored support that aligns NetSuite with your unique business needs.Dedicated team that understands your business
Structured Governance and Response SLAs
We deliver predictable, reliable support through clear governance frameworks and SLAs, keeping your system secure, compliant, and responsive to business demands.
Proven Cross-Industry Experience
With experience across multiple industries, we bring best practices, insights, and lessons learned to optimize NetSuite for your specific sector.
Focus on Measurable Business Outcomes
Our managed services aim to improve efficiency, reduce downtime, and enable data-driven decisions, ensuring your NetSuite investment delivers tangible business results.
Empower Your Success with Our NetSuite Expertise
Trusted & Loved By Customers
What clients say about us
Frequently Asked Questions
What services are included in EPIQ’s NetSuite Managed Services?
EPIQ, as a certified NetSuite partner, provides comprehensive managed services covering system administration, performance optimization, custom workflows, integrations, security and compliance checks, release management, and ongoing user support and training. Every service is tailored to ensure your NetSuite environment runs efficiently and continues to meet evolving business needs.
How do EPIQ’s managed services differ from standard NetSuite support?
Unlike standard support that addresses issues reactively, EPIQ’s managed services take a proactive approach. We continuously monitor system health, optimize workflows, implement enhancements, and guide strategic improvements. This approach minimizes downtime, maximizes adoption, and aligns NetSuite with business growth.
Can EPIQ support multi-entity or enterprise-scale NetSuite setups?
Yes. EPIQ has extensive experience managing complex NetSuite environments, including multi-entity operations, international subsidiaries, and multi-currency setups. Our team ensures seamless system performance, data integrity, and integration across all business units.
How do EPIQ’s managed services evolve as a company grows?
As organizations scale, EPIQ adapts their NetSuite environment to support new business processes, increased transaction volumes, additional integrations, and workflow customizations. We continuously refine the system so it remains aligned with operational and strategic goals.
Beyond technical support, what strategic advantages does EPIQ deliver?
EPIQ’s managed services help businesses leverage NetSuite as a strategic tool, not just software. This includes process improvement, adoption coaching, better reporting and analytics, risk mitigation, and actionable insights to guide decision-making.
How quickly can businesses start with EPIQ’s managed services?
Onboarding is efficient, typically completed in 1–3 weeks, depending on your NetSuite complexity. We begin with an environment assessment, establish governance and SLAs, and set up the support framework so your team experiences immediate benefits.
Does EPIQ provide managed services for international operations?
Absolutely. EPIQ supports global organizations, handling multi-currency transactions, cross-border compliance, regional reporting requirements, and multi-entity visibility. Our services ensure NetSuite runs consistently across all geographies.
Which industries does EPIQ have experience with for NetSuite managed services?
EPIQ has supported manufacturing, wholesale distribution, retail, professional services, and software/SaaS companies. This industry expertise allows us to apply best practices, optimize workflows, and tailor NetSuite solutions for specific operational needs.
How does EPIQ track and demonstrate the value of managed services?
We measure success using key performance indicators such as system uptime, issue resolution speed, workflow efficiency, adoption rates, and alignment of NetSuite with business objectives. Regular reports ensure stakeholders can clearly see ROI and continuous improvements.