Oracle Fusion Managed Services & Cloud Support

Oracle Fusion Managed Services

Partner with certified specialists who deliver Oracle Fusion managed services

Designed to stabilize your environment, maintain uptime, and ensure business continuity across ERP, HCM, SCM, and other modules.

Oracle Fusion AMS Designed Around Your Industry

As an Oracle Fusion managed services partner, we deliver AMS aligned with your industry workflows and operational priorities. Our consultants begin with detailed system health checks to uncover misconfigurations, unused features, integration failures, security gaps, and compliance risks. You receive a clear remediation plan that improves performance, reduces recurring issues, and supports smoother operations across finance, HR, supply chain, and procurement teams.

Expert-Led Oracle Fusion AMS

Work with certified Oracle Fusion specialists who understand module behavior, quarter-end stresses, and real production cycles. We reduce operational load by fixing configuration gaps, stabilizing reporting structures, resolving workflow breakdowns, and cleaning integration errors. Our functional and technical teams provide structured responses, clear resolution pathways, and ongoing improvements aligned with your business KPIs.

Quarterly Updates Made Simple

Oracle’s quarterly updates bring frequent functional and technical changes. We handle impact analysis, regression testing, sandbox validation, and feature-adoption planning so your environment stays stable. Our team guides you through every update cycle, ensuring new capabilities are adopted smoothly without disrupting financial close, payroll continuity, procurement operations, or reporting accuracy within Oracle fusion applications.

Customer-Centric AMS Delivery

Our delivery framework is straightforward and measurable. Oracle-certified consultants and domain experts manage daily tickets, month-end issues, role/access requests, workflow corrections, data-quality problems, and minor enhancements. Every fix and change is documented for auditability. Service quality is tracked through well-defined SLAs, ensuring your Fusion environment remains stable.

Empower Your Success with Our Oracle Expertise

Why EPIQ for Oracle Fusion Managed Services?

Maximum ROI

We increase the value of your Oracle Fusion investment by eliminating repetitive manual work, resolving systemic issues, and streamlining processes. This helps reduce ticket volume, shorten close cycles, and control ongoing support costs—directly improving ROI over time.

Increase Efficiency

We enhance your Oracle Fusion setup through cleaner configurations, better data structures, fewer workflow stoppages, and automation opportunities. This leads to faster processing, improved reporting accuracy, and reduced rework for business teams.

Minimize Risk

We strengthen your environment with access reviews, security assessments, performance monitoring, and compliance support. With fewer disruptions and cleaner data flows, your teams stay focused on business outcomes instead of troubleshooting.

Implementation Expertise & Support

From setup to ongoing optimization, we guide you to get the most value from your ERP as your business grows.

Customization Support

Adapt your ERP to match your workflows, meet industry standards, and support your unique business goals.

Our Comprehensive Fusion Cloud Support Model

Oracle Fusion Cloud Support You Can Rely On

Our certified consultants understand real-world cycles across finance, HR, procurement, and supply chain. They troubleshoot production issues, resolve configuration inconsistencies, and stabilize key processes so your teams can work without interruptions.

Extended Support Alignment

We coordinate with Oracle Support for cases requiring deeper platform fixes or patch escalations. This reduces delays, ensures alignment with Oracle’s roadmap, and minimizes regressions after updates.

Technical Support

Our technical team supports OTBI, FRS, Smart View, PBCS, and integrations. We enhance reporting accuracy, fix data mapping issues, optimize custom analytics, and stabilize integration pipelines during organizational or system changes.

Oracle ERP Cloud Upgrade Support

We handle end-to-end regression testing for quarterly updates—including test scripts, scenario coverage, sandbox cycles, and final sign-off. This ensures your financials, payroll, procurement, and reporting processes remain uninterrupted.

FusionTest+ "Testing as a Service"

FusionTest+, powered by DWS SwifTest, enables automated functional and regression testing for Oracle Cloud. It reduces manual testing effort, identifies issues earlier, and increases confidence during quarterly updates and feature rollouts.

Your Fusion Cloud Success Starts Here!

Oracle Fusion Cloud Applications Managed Services

EPIQ delivers functional support, optimization, and governance for Oracle Fusion Cloud Applications across ERP, HCM, SCM, CX, and related modules. We fix process failures, stabilize integrations, clean setups, and support users through daily and month-end operations. This helps teams close faster, process transactions consistently, and rely on accurate reporting.

As new Oracle features roll out, we guide adoption through testing, configuration reviews, and functional validation. This reduces dependence on manual workarounds and improves utilization of existing capabilities.

For organizations early in their Fusion journey, we assist with operating models, adoption frameworks, and feature roadmaps tailored to SaaS delivery. Our managed services approach provides predictable monthly costs, fully documented changes, and access to skilled resources without requiring internal team expansion.

We support audit requirements with complete documentation and help strengthen security posture across modules and bolt-on applications. Our delivery model combines functional, technical, and integration expertise to keep your Oracle Fusion environment consistent and audit-ready.