Choosing the right NetSuite managed service provider isn’t just about finding technical support—it’s about selecting a long-term partner who understands your business, anticipates challenges, and keeps your ERP running at peak performance.
With 43,000+ businesses worldwide relying on NetSuite, the demand for expert managed services has never been higher.
This comprehensive guide ranks the top 15 NetSuite managed service providers for 2026, including official Oracle award winners, specialized boutique firms, and comprehensive solution providers. Whether you need post-implementation optimization, ongoing development support, or 24/7 system monitoring, this guide helps you make an informed decision.
Key Takeaways
- Official Oracle NetSuite Partner Awards serve as primary differentiators—eight providers on this list won 2025 recognition
- Managed services models vary significantly: dedicated consultants vs. pooled resources, fixed monthly retainers vs. hourly billing
- Post-implementation support is non-negotiable—75% of NetSuite value comes from continuous optimization, not initial setup
- EPIQ leads in mid-market value with 15+ years of experience, global delivery, industry-specific expertise, and transparent pricing
- Geographic coverage matters: time zone alignment, local compliance knowledge, and language support impact service quality
- Integration capabilities are increasingly critical as businesses adopt multi-cloud strategies
Why NetSuite Managed Services Matter After Go-Live
Your ERP isn’t just software you install and forget. It’s the central engine of your business—handling finance, inventory, customer data, supply chain, operations, and more.
NetSuite continues to lead in cloud ERP by embedding advanced automation, AI, and real-time analytics directly into the platform, making reliability and performance more important than ever.
But powerful systems become fragile if they aren’t actively managed. That’s where NetSuite Managed Services comes in—not as a luxury, but as a necessity.
The Post-Implementation Reality
Most organizations discover three critical truths within 90 days of going live:
- Internal resources lack NetSuite depth: Teams understand the business but lack platform expertise for optimization and troubleshooting.
- NetSuite evolves constantly: Two major releases annually, plus monthly patches, means missed value without expert guidance.
- Break-fix models are expensive: Reactive support costs 3–5x more than proactive managed services.
What Managed Services Actually Deliver
Expert Access Without Full-Time Hiring Costs
Managed services provide on-demand access to specialists without the $120K–$180K annual cost of a full-time administrator.
Continuous Optimization That Compounds Value
Partners monitor updates, test new features, and optimize workflows so your ERP improves over time.
Security and Compliance Monitoring
Access controls, vulnerability checks, and compliance readiness protect sensitive business data.
Resource Focus on Strategy, Not Maintenance
Internal teams focus on growth while managed services handle ERP operations.
Predictable Costs and Higher ROI
Proactive support reduces emergencies, lowers the total cost of ownership, and improves ROI.
Top 15 NetSuite Managed Service Providers Ranked
1. EPIQ Infotech – Your Comprehensive NetSuite Partner
Headquarters: Pune, India
Global Offices: USA, Australia
| Experience | 15+ years as an Oracle NetSuite partner |
Certifications | 50+ NetSuite certified consultants |
Specialization |
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Portfolio |
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Core Capabilities
- Full-spectrum managed services: administration, monitoring, optimization, security, and user support
- 24/7 global support with under 4-hour response times
- Industry-specific solutions for manufacturing, professional services, and distribution
- SuiteSuccess methodology with rapid deployment within 100 days
- Custom SuiteScript development and SuiteFlow automation
- Third-party integrations, including Salesforce, Shopify, and Magento
- NetSuite OneWorld expertise with multi-subsidary and multi-currency support
- Quarterly business reviews and roadmap planning
Managed Services Package Includes
- Dedicated NetSuite administrator (not shared across clients)
- Unlimited user support via phone, email, and live chat
- System health monitoring and performance optimization
- Monthly usage reports and optimization recommendations
- Release update testing and implementation
- Custom reports and dashboards (10 hours per month included)
- SuiteScript debugging and enhancements
- Integration monitoring and maintenance
- Documentation and knowledge transfer
- Training sessions for new features and users
Pricing Model
| Plan | Monthly Price | Included Hours | Best For |
|---|---|---|---|
Starter | $2,500 | 20 | Companies under $10M revenue |
Professional | $4,500 | 40 | $10M–$50M companies |
Enterprise | $7,500 | 80 | $50M+ complex environments |
Why EPIQ Stands Out
- Transparent pricing with fixed monthly rates
- Global delivery with mid-market cost efficiency
- 15+ years of industry depth in manufacturing and services
- White-glove onboarding with a 30-day transition period
- Proactive quarterly business reviews
- Personalized engagement model with long-term continuity
Client Success Story
“EPIQ’s managed services team reduced our month-end close from 12 days to 4 days by automating reconciliation workflows and journal entries. Their proactive monitoring prevented a Q4 audit disruption.”
— CFO, $85M Manufacturing Company
Contact EPIQ
Website: epiqinfo.com
Email: sales@epiqinfo.com
2. RSM US LLP – Worldwide Solution Provider of the Year 2025
Headquarters: Chicago, Illinois, USA
Best For
Mid-to-upper market companies ($10M–$500M revenue) seeking CPA-led financial expertise, M&A integration support, and regulatory compliance guidance.
Pricing Indication: $8,000–$15,000 per month
Contact: rsmus.com/netsuite |
3. Deloitte – Global Alliance Partner of the Year 2025
Award: 2025 Oracle NetSuite Global Alliance Partner of the Year
Headquarters: Global presence across 120+ countries
Team Size: 1,000+ NetSuite consultants
Core Capabilities
- NetSuite OneWorld expertise for multi-subsidiary environments
- Global tax and regulatory compliance across 150+ countries
- Enterprise-grade change management
- Private equity portfolio rollups and standardization
- Deep industry specializatio,n including healthcare, manufacturing, and the public sector
Managed Services Approach
- Dedicated white-glove teams
- Strategic advisory combined with technical support
- 24/7 global delivery centers
- Executive-level business reviews
Best For
Fortune 1000 and multinational organizations with $500M+ revenue requiring global ERP transformation.
Pricing Indication: $25,000–$50,000+ per month
Contact: deloitte.com/netsuite
4. Myers-Holum –
Headquarters: New York, USA
Team Size: 425+ consultants
Best For
Organizations with complex data environments need advanced technical depth.
Pricing Indication: $5,000–$12,000 per month
Contact: myersholum.com | (212) 753-5353
5. Folio3 Software
Headquarters: Pleasanton, California, USA
Global Presence: USA, Pakistan, UAE
Team Size: 200+ NetSuite consultants
Best For
Specialized industries and e-commerce-driven businesses require strong integration ecosystems.
Pricing Indication: $3,500–$8,000 per month
Contact: folio3.com | (408) 365-4638
6. ScaleNorth – BPO Partner of the Year 2025
Headquarters: Orange County, California, USA
Team Size: 275+ team members (57% CPAs)
Experience: 16+ collective years of NetSuite experience
Best For
Companies seeking both ERP optimization and ongoing accounting services, especially in the $5M–$100M revenue range.
Pricing Indication: $6,000–$15,000 per month
Contact: scalenorth.com | (714) 705-6075
7. Sikich – North America Solution Provider Partner of the Year 2025
Headquarters: Chicago, Illinois, USA
Best For
Organizations seeking ERP management combined with business and financial advisory services.
Pricing Indication: $5,000–$12,000 per month
Contact: sikich.com | 630-566-8400
8. Bryant Park Consulting – Revenue Recognition Specialists
Pricing Indication: $4,000–$10,000 per month
Contact: bryantparkconsulting.com
9. Protelo –
Headquarters: Sacramento, California, USA
Best For
Mid-market companies need fast response times and predictable pricing.
Pricing Indication: $3,000–$7,000 per month
Contact: proteloinc.com | 916-571-0927
10. Anchor Group – SuiteCommerce and Ecommerce Experts
Headquarters: Madison, Wisconsin, USA
Specialization: NetSuite ERP and SuiteCommerce
Best For
E-commerce businesses running B2C or B2B operations on NetSuite that require deep SuiteCommerce expertise.
Pricing Indication: $3,500–$8,000 per month
Contact: anchorgroup. tech | (608) 575-9053
11. GSI –
Headquarters: Atlanta, Georgia, USA
Program: SuiteCare Managed Services
Best For
Organizations prioritize senior-level expertise and proactive strategic support over cost savings.
Pricing Indication: $6,000–$12,000 per month
Contact: getgsi.com | (877) 474-4262
12. Limebox –
Headquarters: Americas (distributed team)
Experience: NetSuite-only focus since 2009
Best For
Growing SaaS and service-based companies are outgrowing QuickBooks or Xero.
Pricing Indication: $2,500–$6,000 per month
Contact: limebox.com
13. Nuage Consulting Group –
Headquarters: Maryland, USA
Managed Services Brand: Stratus Managed Services
Best For
Companies focused on continuous post-implementation optimization and long-term relationship continuity.
Pricing Indication: $4,000–$8,000 per month
Contact: nuagecg.com | 855-682-4342
14. Cumula 3 Group –
Headquarters: Frisco, Texas, USA
Geographic Coverage: 8 offices across the USA
Best For
Growing SaaS and service-based businesses scaling from $5M to $50M+ revenue.
Pricing Indication: $3,000–$7,000 per month
Contact: cumula3.com | 408-603-6373
15. Terillium –
Headquarters: USA
Experience: Nearly 30 years in the Oracle ecosystem
Team: 250+ ERP experts with 16+ years average experience
Best For
Organizations already in the Oracle ecosystem or migrating from Oracle EBS or JD Edwards.
Pricing Indication: $5,000–$12,000 per month
Contact: terillium.com
How to Choose the Right NetSuite Managed Service Provider
Selecting the right managed service provider requires evaluating fit across expertise, pricing, support model, and long-term partnership potential.
Step 1: Assess Your Specific Needs
Diagnostic Questions
- Primary pain points: administration overload, optimization gaps, integration maintenance, or strategic advisory
- Company profile: revenue range, industry vertical, geographic footprint, NetSuite complexity
- Support level required: business hours vs 24/7, dedicated consultant vs pooled team
Step 2: Evaluate Provider Qualifications
Essential Criteria
- Certifications and Awards:
Oracle NetSuite Partner status, recent Partner of the Year or Spotlight awards, certified administrators and developers - Experience Metrics:
10+ years as a partner, 100+ implementations, strong client retention - Industry Expertise:
Proven vertical experience, accelerators, and measurable case studies - Geographic Coverage:
Time zone alignment, compliance knowledge, and language support - Technical Depth: SuiteScript, integrations, advanced modules, and data optimization
Step 3: Compare Pricing Models
| Pricing Model | Description | Typical Range |
|---|---|---|
Fixed Monthly Retainer | Predictable monthly hours | $2,500–$15,000 per month |
Hourly Billing | Pay only for time used | $150–$300 per hour |
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| Hybrid Model | Base retainer plus scoped projects | Most common approach |
What’s Typically Included in Base Retainers
- System administration and security management
- Troubleshooting and bug fixes
- Reports, dashboards, and saved searches
- Basic workflow adjustments
- Release update testing and deployment
- Monthly usage reports and quarterly reviews
What Usually Costs Extra
- Custom SuiteScript development
- Major workflow redesigns
- Initial third-party integration setup
- Data migration projects
- Advanced module implementations
- Extended training programs
Step 4: Evaluate Support Models
| Dedicated Consultant | Pooled Team |
|---|---|
The same consultant handles all requests | Requests routed to available specialists |
Deep business and system knowledge | Broader skill coverage |
Higher cost | Lower cost |
Best for complex, customized environments | Best for standardized, cost-sensitive setups |
Typical Response Time SLAs
- Critical issues (system down): 1–2 hours
- High impact issues: 4–8 hours
- Medium impact issues: 24 hours
- Low priority questions: 48 hours
Step 5: Assess Cultural Fit
Red Flags to Avoid
- Vague pricing with no ranges
- No certifications or award history
- Generic case studies
- Poor responsiveness during sales
- Junior-only delivery teams
- Overpromising without discussing tradeoffs
Green Flags to Look For
- Transparent pricing and clear scope
- Recent Oracle recognitions
- Specific, measurable client outcomes
- Consultative, problem-first approach
- Willingness to share references
Step 6: Request and Evaluate Proposals
What to Request
- Detailed pricing with included hours
- Overage rates and contract terms
- Service level agreements and escalation paths
- Named resources and backup coverage
- Client references in similar industries
NetSuite Managed Services vs. NetSuite ACS (Advanced Customer Support)
| Factor | Third-Party Managed Services | NetSuite ACS |
|---|---|---|
Cost | $2,500–$15,000 per month | $30,000–$100,000+ per year |
Support Model | Dedicated consultant or small team | Shared Oracle resources |
Industry Expertise | Deep vertical specialization | Generalized support |
Optimization Approach | Proactive and ongoing | Primarily reactive |
Flexibility | Month-to-month contracts common | Annual commitment required |
When to Consider NetSuite ACS
- Revenue exceeds $500M
- Strong in-house NetSuite expertise exists
- Direct Oracle escalation is a priority
- Budget allows six-figure annual support
When Third-Party Managed Services Make More Sense
- Mid-market companies ($10M–$200M revenue)
- Need proactive optimization and customization
- Industry-specific expertise is required
- Preference for flexible monthly contracts
Frequently Asked Questions
What are NetSuite managed services?
NetSuite managed services provide ongoing support after go-live to keep your system optimized, secure, and aligned with business needs. This includes system monitoring, workflow optimization, reporting support, release management, and user assistance.
Why do businesses need managed services after NetSuite go-live?
Go-live only ensures NetSuite is operational. Managed services ensure it continues to perform well as transaction volumes grow, business processes change, and NetSuite releases updates. Without ongoing support, performance, adoption, and ROI often decline over time.
How are managed services different from NetSuite implementation?
Implementation focuses on deploying NetSuite. Managed services focus on what happens after—continuous improvement, proactive issue prevention, user support, and system evolution. One is a project; the other is ongoing operational support.
Can managed services replace an in-house NetSuite administrator?
Managed services don’t replace internal teams—they strengthen them. Instead of relying on one generalist, businesses gain access to specialized NetSuite expertise across finance, automation, integrations, and reporting without hiring a full internal team.
How do managed services help with NetSuite updates and releases?
NetSuite releases two major updates each year. Managed services teams test updates in advance, validate customizations, and manage upgrade readiness to prevent broken scripts, workflow failures, or integration issues after updates go live.
Do managed services improve NetSuite user adoption?
Yes. Managed services provide ongoing user support, training, and workflow refinement. This prevents adoption from fading over time and helps teams rely on NetSuite instead of reverting to spreadsheets or manual workarounds.
How do managed services support business growth and scalability?
As businesses scale, NetSuite needs to handle new entities, integrations, reporting requirements, and compliance needs. Managed services ensure enhancements are planned, automation increases, and technical debt is avoided—so growth doesn’t create system friction.
Why choose EPIQ Infotech for NetSuite managed services?
EPIQ Infotech focuses on long-term NetSuite performance, not just ticket resolution. Their managed services combine proactive monitoring, release management, functional and technical support, and strategic guidance to help NetSuite evolve with your business.
